Android FAQ

How are reports sent? Is my browsing data safe? We have the answers here.

How are reports sent?
X3watch for Android allows you to select which day you want the reports to be sent on. You can also resend the introductory email at any point and send reports out on demand. The report links that get sent out via email stay available for that particular week for up to 30 days, then expire for the sake of confidentiality.

Is my browsing data safe?

Yes. We do not store or have access to any of your browsing data that is sent to your accountability partners. Other browsing data, like passwords or bank numbers, are not recorded by X3watch at all.

What data does X3watch send to my accountability partners?

X3watch only monitors and reports three things: (1) suspicious URLs you visit, (2) the apps you install, (3) the searches you perform. Your accountability partner will receive a list of every suspicious website you visited, app you installed, and search you performed during the prior week.

Who can see my browsing data?

Only the people who receive weekly email reports that you’ve added as accountability partners in the preferences of X3watch on your Android device.

I purchased X3watch, but it isn’t downloading to my phone. What’s wrong?

Android uses Google Checkout to process payments for apps in the Android Market. If your Google Checkout account isn’t completely setup or if other restrictions exist on your Checkout account, the download may not complete. Please contact support at Google Checkout for more help.

Does X3watch monitor the YouTube app?

No. We are not allowed to monitor the usage of other applications on an Android device. We can only monitor which apps are installed.

Why haven’t my accountability partner(s) received an introductory email?

It’s possible that your network connection was insufficient at the time the email was attempted. You can resend the introductory email from within the app at any given time. If the email addresses are correct and your accountability partner(s) still have not received the introductory email, please submit a support ticket request so we can help and possibly troubleshoot the issue.

Does X3watch monitor my computer browser and send activity to my phone?

No. X3Watch monitors your mobile activity and sends it via email to as many accountability partners as you’d like.

Can you give us the option to not have the notification icon always visible?

No. Standard operating policy for Android is that any active application must have an icon in the notification bar while it is running.

Any more help with tech support?  Head to the technical support page and submit a ticket.