Author: Adam

Updates to MAC OS – Version 2.0.1

Written on July 11th, 2016 in Release Notes by Adam

X3watch has released a new version of our accountability software for computers running Mac OS 8.5 and newer. These updates specifically address some of our top customer concerns including: – False Positives – White-listing websites False positives are websites that are generally acceptable to browse, but are blocked by X3watch (usually due to excessive trigger … Continue reading

Updates to iOS – Version 2.1.2

Written on July 11th, 2016 in Release Notes by Adam

We are happy to announce updates for our iOS app – our first release in nearly two years for this platform! We’ve spent a lot of time updating the code that runs X3watch to use all of the the latest programming language from Apple (like Swift). These changes will make the program run a bit faster … Continue reading

Updates to Windows – Version 2.1.2

Written on July 11th, 2016 in Release Notes by Adam

X3watch has released a new version of our accountability software for computers running Windows 7 and newer. These updates specifically address some of our top customer concerns including: – False Positives – White-listing websites False positives are websites that are generally acceptable to browse, but are blocked by X3watch (usually due to excessive trigger words … Continue reading

Windows Users: UPDATE NOW!

Written on February 8th, 2016 in Product updates by Adam

We have released a new version of X3watch for Windows. This update is designed to improve the performance and stability of X3watch on Windows. It also contains changes to help reduce “false positives” and make whitelisting easier and more reliable. X3watch Support recommends that all Windows users install this critical X3watch update as soon as … Continue reading

Server Maintenance – October 26, 2015

Written on October 26th, 2015 in Product Info by Adam

WHEN: Today, Monday October 26 beginning around 8PM PDT  and lasting though Tuesday October 27 2AM PDT. WHAT: X3watch developers have advised us of maintenance scheduled for Monday evening into Tuesday morning. This maintenance is required and will improve performance of the app and also the integrity, safety and security of our networks. IMPACT: During this … Continue reading

New Partner Notification Added!

Written on June 22nd, 2015 in Product Info by Adam

Hello everyone! I have a new partner notification to tell you about today! We have just implemented a new partner notification that will tell your accountability partners whenever an X3watch user enables or disables website blocking. We believe this new partner notification is going to improve your X3watch user experience by providing even more accountability … Continue reading

X3watch Quick Reference Guide – UPDATED!

Written on June 19th, 2015 in Product Info by Adam

X3watch is pleased to announce that we have updated our Quick Reference Guide for X3watch software. If you are new to X3watch – or just want a refresher on the basics, download this helpful guide today. The new guide contains information about downloading and installing the program, adding accountability partners, updating your website blocking settings, … Continue reading

10 Last Things To Know About X3watch

Written on April 21st, 2015 in Product updates by Adam

Read previous 10 Things Here. And now, for our final installment in this series about X3watch, we bring you a list carefully compiled by Adam Wynn, our Product Support Leader. Here they are, the last 10 things you may not know about X3watch: 1. In 2014, our customer service-support team handled 17,112 support requests and … Continue reading

X3watch for Mac UPDATED!

Written on April 6th, 2015 in Product updates by Adam

We’ve just completed a major update to our our Mac OS version of X3watch.  X3watch support recommends this update for all X3watch users who are running Mac OS 10.8.5 and up! – Major update of filtering database for improved website filtering. – Improvements to website scoring that will reduce false positives (good sites being blocked by accident). – Performance and … Continue reading

X3watch for Windows UPDATED!

Written on April 6th, 2015 in Product updates by Adam

We’ve just completed a major update to our our Windows version of X3watch.  X3watch support recommends this update for all X3watch users who are running Windows Vista and up. – Major update of filtering database for improved website filtering. – Improvements to website scoring that will reduce false positives (good sites being blocked by accident). – Performance and stability enhancements. … Continue reading

All New Help Center Coming Soon!

Written on March 19th, 2015 in Product updates by Adam

Hello everyone! We’ve been working extra hard to deliver a great accountability program and a great customer service experience for our X3watch family. We’re undergoing a lot of changes right now and are about to release some major updates to both our Mac and Windows versions, as well as our support website. I’m excited to … Continue reading

X3WATCH MAINTENANCE ALERT

Written on March 3rd, 2015 in Product updates by Adam

  WHEN: Today, Tuesday March 3 beginning after 7PM PST  and lasting though Wednesday March 4 7AM PST. WHAT: X3watch developers have advised us of planned maintenance scheduled for Tuesday evening into Wednesday morning. In addition to X3watch, some of our vendors are also planning maintenance to equipment that powers our X3watch program. This maintenance is … Continue reading

Join the Beta Team!

Written on February 20th, 2015 in Product Info by Adam

  Hello everyone! I am so excited to announce that we have just launched our first ever public beta testing program for X3watch! We’re looking for all sorts of people to join our team from novice to power-user.  If you’re an X3watch user, or just a supporter of our ministries work, we’d love to have … Continue reading

Mac Update!

Written on January 19th, 2015 in Product updates by Adam

We’ve completed an incremental update to our our Mac version of X3watch.  X3watch support recommends this update for all X3watch users who are running Mac OS 10.8.5 and up. – Incremental update of filtering database for improved blocked and reduced false-positives. – Corrects a user log in issue that resulted in “null” for username and “null” … Continue reading

Social Media and Kids

Written on January 16th, 2015 in Resources by Adam

Today’s youth are connected like never before. They are growing up in a word with smartphones, tablets and thousands of applications that allow them to share information with their friends and even networks of complete strangers, in a matter of seconds. Apps like Facebook let them connect and share details about their lives, personal information … Continue reading

Using Custom White/Blacklists in X3watch

Written on January 9th, 2015 in Support by Adam

X3watch Premium includes a powerful content filter (AKA “website blocker”) that detects inappropriate content and blocks it from appearing in your browser. Like all filters, sometimes you may find it too strict and other times, perhaps not strict enough. That’s why we included an easy-to-use override feature called My Site Lists. My Site Lists allows … Continue reading

Christmas Computer Action Plan

Written on December 26th, 2014 in Resources by Adam

Did Santa give your family a new computer or tablet for Christmas this year? If he did, Congratulations! Computers and tablets can take us places the old encyclopedia sets never could. In a moment they can take us across the world, allowing us to experience new cultures and even meet new people. But this technology … Continue reading

Porn is everywhere. Use protection.

Written on December 22nd, 2014 in Product Info by Adam

Porn is everywhere. Think about it. It finds it way onto your computers, on televisions, your magazines and chances are, you carry with you every single day. That smartphone or tablet you carry every day,  it’s like a porn hub for your palm. How does porn find you? Porn finds it way to you through … Continue reading

Black Friday Tech Tips

Written on November 25th, 2014 in Resources by Adam

Can you believe it? 2014 is almost over. Thanksgiving is upon us and with it, comes the infamous “Black Friday”.  Maybe it’s just me, but I always feel excited, and sometimes a bit overwhelmed by all of the amazing tech deals that crop up this time of year. Android tablets, iPads, smart TV’s, you name … Continue reading

X3watch Update for Mac!

Written on November 14th, 2014 in Product Info by Adam

I just wanted to take a moment and announce that we have released an update for our Mac OS customers. If you are currently using X3watch on Mac OS, please take the time to download and install the new update located here. Please note that system requirements have changed. Beginning with this version of X3watch, the … Continue reading

Windows Update for X3watch

Written on November 10th, 2014 in Product Info by Adam

I just wanted to take a moment and announce that we have released an update for our Windows customers. If you are currently using X3watch on Windows, please take the time to download and install the new update located here.   Release Notes:  – Minor fixes including the resolution of a minor proxy issue. – … Continue reading

Helpful “After Install” tips.

Written on November 10th, 2014 in Support by Adam

I hope you all had a great weekend! I must admit that I had another blog planned for this week but over the past few days, something compelled me to write about a different topic. I was researching trending items and requests from our support group and I noticed that there was one common question … Continue reading

Snapchat Pics Are Forever

Written on October 31st, 2014 in Support by Adam

Snapchat is an incredibly popular social media app that allows users to instantly share pictures with one another. Users really love it because Snapchat automatically deletes these pictures between one and ten seconds (user option) after the recipient looks at the image. At least that’s what users are told. You see, Snapchat pictures are never … Continue reading

Tumblr Into Porn

Written on October 24th, 2014 in Support by Adam

There are many websites out there that contain pornography and other inappropriate material. Sites like Facebook, Reddit, and even YouTube contain some level inappropriate material but one that really stands out is a website called Tumblr. What is Tumblr? Tumblr is a social networking and blogging website that allows anyone to create a page for … Continue reading

Filter Pricing Comparison

Written on October 20th, 2014 in Product Info by Adam

    Deciding on a content filter for your family is a big decision. There are many things to consider: features, stability, reliability, ease-of-use, the type of protection the program offers and how much you get. X3watch has it all. X3watch offers the most comprehensive accountability and filtering solution on the market today. X3watch gives … Continue reading

X3watch iOS Pricing Comparison

Written on October 13th, 2014 in Product Info by Adam

Protecting an iOS device may seem like a daunting task, but X3watch makes it easy and affordable. There are many things to consider when selecting a safe browser for your iOS devices: features, stability, reliability and ease-of-use are all important. And so is the cost. X3watch for iOS gives you the most value for your dollar. … Continue reading

X3watch Android Pricing Comparison

Written on October 3rd, 2014 in Product Info by Adam

  When looking for an Android content filter to protect your family from online harm, there are many things to consider: features, stability, reliability and ease-of-use are all important. And then there’s pricing. You want the most value for your dollar – and that’s where X3watch for Android comes in. X3watch is the most comprehensive … Continue reading

X3watch & Restricted Android Profiles

Written on September 26th, 2014 in Support by Adam

Now that we’ve launched the latest version of X3watch for Android, many of you have ask me how you can get the most protection out of your Android devices. The good news is that if you’re using an Android tablet, you have some great options. The not-so-good news is that if you’re using an Android … Continue reading

Custom Device Names on Reports

Written on September 19th, 2014 in Product updates by Adam

Here’s a cool way to add some value to your X3watch accountability reports. Now that we’ve introduced updates to our Windows, Mac and Mobile software, we’ve added support for identifying reports by device name instead of by type. Not sure what I mean? No worries, I’ll explain! In the first release of X3watch Premium, reports were … Continue reading

How To Use iOS Restrictions and X3watch Together

Written on September 12th, 2014 in Support by Adam

Let’s face it, protecting your loved ones from seeing inappropriate content on a computer is a difficult task, so it’s no surprise that accomplishing this on a mobile device like an iPhone or an iPad is an even more difficult task. Thankfully though, by combining the power of X3watch and the parental control settings that … Continue reading

Using X3watch on iOS

Written on September 5th, 2014 in Product updates by Adam

Hey everyone!  As many of you know, we’ve released a new version of our iOS app that offers improved stability and enhanced features. I wanted to take a quick moment to acquaint you with it.First thing’s first though. If you haven’t updated or installed the new app yet,  go ahead and do that now. To install … Continue reading